Payment FAQs

Responsibilities:
Requisitioning departments are responsible for ensuring submitted requisitions are for services or product received, and that the amounts are complete and accurate. Disbursements’ responsibility is for ensuring the requisitions are approved by authorized signers and that the invoice is properly processed. Please take extra care to ensure what is submitted for processing exists, and is complete and accurate.

What account code do I use?
There is a report online under My Reports in the FAB folder called Account Listings. It lists account codes in both alpha and numeric sequence. There is also a listing on the Comptroller’s website.

How can I find out if a payment has been made?
By running the AP Distribution Report for the chartstring indicated on the paperwork submitted. From MySlice, click on MyReports, which will bring you to Hyperion, click on Explore, click on the FAB folder, click on the AP Distribution Report and follow the instructions.

If the request for purchase/payment was submitted on a purchase requisition you can use the PO Inquiry. From MySlice, click on MyReports, which will bring you to Hyperion, click on Explore, click on the FAB folder, click on PO Inquiry and follow the instructions.

By contacting the Disbursements Processing office via email at disburse@syr.edu or call 315-443-2484. Please have the following information available: Payee name, type of document submitted, date submitted, and payment amount.

Has a check been cashed?
Please email disburse@syr.edu or call 315-443-2484 providing the following information: Payee name, payment amount, and type of document submitted.

How do I request a stop payment and/or reissue a check?
Please email disburse@syr.edu or call 315-443-2484 providing the following information: Payee name, payment amount, and type of document submitted.

Do I need to obtain a W9 form?
If the payment is for services and we have never paid the vendor before or if their address information has changed a W-9 form is required. When in doubt, obtain the W-9 form and submit it with the paperwork.

How do I find out if a vendor has been used by the University?
E-mail disburse@syr.edu or call 315-443-2484 to determine if a vendor is in our Accounts Payable system.

Can employees and students receive payments electronically?
Yes, employees can request direct deposit online via MySlice > Employee Services > Employee Reimbursement.

Students can select direct deposit online via MySlice. Instructions can be found on the Bursar’s website.

How do I submit a vendor invoice for payment?

Purchase Order related:
In the event a vendor does not mail an invoice directly to Disbursements, the appropriate department should verify the purchase order number is present and correct, date and sign off on the invoice and forward it to Disbursements for processing.

Non-PO related:
For Non-PO related vendor payments, a Purchase Requisition should be completed. Include the vendor name, address, business purpose, and amount. Forward the form to Disbursements for processing.