News

Food Services Seeks Employee Assistance for Clemson Game on Oct. 15

Food Services is asking University employees to sign up for a shift at a concessions stand during Friday night’s home football game against the Clemson Tigers. Staffing shortages have left the department without many of its usual concessions workers, and employees are encouraged to sign up to help serve fans and guests at the Stadium (and earn some extra money!).

No food service skills are required. Employees will be asked to help serve food and beer during shifts from 3 p.m. until approximately 10 p.m.

Interested staff members should contact Chris Coonrad, General Manager of Food and Beverage at the Stadium, at 315.416.4440 or cmcoonra@syr.edu.

New Staff Members Strengthen Food Services, Auxiliary Services Operations

Three recent additions to the Auxiliary Services are helping the unit adapt to increased responsibilities and enhance the experience of campus community members.

Executive Chef Eamon Lee

eamon leeFirst to come on board is Food Services’ new executive chef, Eamon Lee. Eamon brings over three decades of experience in the food services industry to Syracuse University. A Central New York native, Eamon started his career in high school at age 16 as a dishwasher and cook at The Wellington House in Fayetteville, NY. He has worked at several iconic CNY establishments, including the Brewster Inn and The Lincklaen House in Cazenovia and in 1995, he was the opening sous chef at The Arad Evans Inn.

After a short stint in Manhattan, he returned to Syracuse and accepted his first executive chef position at 238 Bistro (now Bistro Elephant) in Armory Square. In 1999, he became the Executive Chef at the Century Club of Syracuse, where he remained for 10 years.

In 2008, he took his career to foodservice distribution, where he remained until the executive chef position at the University opened. In the short term, Eamon will look to create a culinary training program for the Food Services department. He will also be listening to student, staff and faculty feedback as he crafts menus and concepts for the University’s dining centers, cafes, and catering and concessions operations.

“Eamon has a depth of experience, passion, and energy we are lucky to have at Syracuse University,” said Jon Webster, executive director of hospitality. “He has worked in food service operations of all sizes. He has deep roots in and a strong passion for all things Syracuse.”

When not working, Eamon enjoys the outdoors and traveling with his wife Amie, herself a Syracuse alumna, and biking, canoeing, bee keeping, foraging, gardening, fly-fishing, or building fine furniture.

Chris Coonrad, General Manager of Food and Beverage at the Dome

chris coonradChristopher Coonrad began his tenure as General Manager of Food and Beverage at the Dome in September 2021. Chris came to Syracuse University from a position with Aramark at the Lakeview Amphitheatre. He also traveled to assist with the food and beverage operations of Citi Field (home to the New York Mets), Fenway Park (Boston Red Sox), PNC Park (Pittsburgh Pirates), and other Aramark properties. He has spent his career primarily in the Northeast and New England areas, where he operated the food and beverage operations at several ballparks and arenas.

In his new role, Chris will partner with Athletics and Facilities to establish short- and long-term goals to enhance the game day experience at the Dome.

“Chris comes from Aramark, an industry-leading stadium management company,” said Webster. “He brings best practices, creativity, and passion to our Food Services team, which will help us create the best game day experience we can for fans of Syracuse University.”

Chris lives in Camillus with his wife and daughters. In his free time, he enjoys boating in the Finger Lakes and fishing on Lake Ontario.

Gina Robb, Director of Administration for Auxiliary Services

Gina RobbGina will begin her role as the Director of Administration for Auxiliary Services on October 18, 2021. A new position, the role was created to lead and direct all Auxiliary Services internal personnel services.  Gina will work collaboratively with the Office of Human Resources and divisional managers to oversee staffing, professional development and payroll operations as well as identify, develop and implement individual and organizational training and development initiatives.

Gina joined Syracuse University in July 2018 following a long career with the Anheuser-Busch InBev corporation. She holds a Bachelors of Science degree in Business Administration/Marketing and a Masters of Business Administration from Le Moyne College and began her professional career as a sales and marketing analyst for the local Anheuser-Busch wholesaler, T.J. Sheehan Distributing Inc.

During her tenure at Anheuser-Busch InBev, Gina held many leadership positions including Recruitment Supervisor, Plant Training Manager and Assistant Manager of the People Department. As the Plant Training Manager, Gina established a successful and sustainable educational partnership with Onondaga Community College to build a training and development program for skilled maintenance technicians for Anheuser-Busch InBev’s Baldwinsville Brewery manufacturing facility. Her time at Anheuser-Busch InBev also included work as the brewery’s staffing and recruitment specialist and labor relations liaison.

Gina will report to Auxiliary Services’ Executive Director for Budget and Operations Jennifer Uryniak.

“We are looking forward to Gina utilizing her extensive human resources background as well as some sales and marketing experience to support Auxiliary Services,” said Uryniak. “The unit is in the process of implementing continuous improvement efforts, and her skills are perfectly aligned to get us to the next level.”

Parking and Transportation Services to Restore Late Night Warehouse Shuttle Service Following Centro Reductions

Parking and Transportation Services announced that effective Monday, Oct. 11, weekday late night service will be restored to the Warehouse Shuttle route. While Centro will continue to service the route during daytime hours, ‘Cuse Trolleys will now cover the service Monday through Friday, 8 p.m. to 3 a.m.

Last month, after Centro announced route reductions throughout its coverage area, Parking and Transportation Services temporarily suspended three late-night shuttle services with low ridership in order to provide trolleys to cover the South Campus shuttle routes after 8 p.m. Following the addition of new drivers and an additional trolley to its fleet, Parking and Transportation Services is now able to restore weekday late-night service to the Warehouse Shuttle route.

Does Your Program Involve Minors? Register Now!

As the Syracuse University community welcomes guests back to campus for the 2021-22 academic year, the Office of Institutional Risk Management is reminding community members to register their programs involving minors under the age of 18 who are not matriculated University students.

The University is committed to the safety of all minors who participate in programs operated, controlled or sponsored by the University on campus. In order to ensure that Syracuse University is safe for everyone, the Board of Trustees passed the Safety of Minors on Campus policy. This policy outlines all relevant safety practices enforced on campus.

Read the full story at Syracuse University News.

Non Fungible Tokens and the Future of Collegiate Athletics and Licensing Industry

Syracuse University and Louisiana State University (LSU) have joined RECUR’s NFTU program to bring in their college sports moments and marks. In conjunction, RECUR also announced a key partnership with BrandR Group, a leading agency in group licensing programs with college athletic programs and their students in the Name, Image and Likeness (NIL) category.

Read the full story at Syracuse Unversity News.

New ‘Opt-In’ Hand Scanner Technology Now Available to Students on Unlimited and Block Meal Plans

Students interested in an expedited entry into Syracuse University’s dining centers now have a new high-tech option available to them. In recent weeks, the University has installed Morpho hand scanners in nearly all dining centers to facilitate a quicker, contactless entrance at mealtimes. The use of this technology is entirely voluntary and available for students on unlimited and block plans. Already, hundreds of students have registered their hand scans with the Housing, Meal Plan and I.D. Card Services Office and begun using the system. Students interested in signing up should visit 206 Steele Hall.

Read the full story at Syracuse University News.

MySlice Upgrade Scheduled for Sept. 25-26

MySlice will get a new look as part of an upgrade taking place during the weekend of Sept. 25-26. MySlice will be unavailable during that time. The upgraded system is expected to be available the evening of Sunday, Sept. 26, with its first full day on Monday, Sept. 27.

At the same time as the upgrade, MySlice’s security will be enhanced with Microsoft Two-Factor Authentication (also known as multi-factor authentication, or MFA).

As a result, MySlice users will need to ensure they have access to their multi-factor authentication methods, which they can manage at msmfa.syr.edu.

Read the full story at Syracuse University News.

Syracuse adds biometric hand scanner option at dining halls

Syracuse University has added a new option for students entering campus dining facilities in the form of biometric hand scanners. The new entry option is now available to any students on meal plans that want to enroll and use the biometric reader to get through the line quicker and in a contactless manner.

According to the Syracuse University dining website, the “fast lane hand scanners” are intended for students on unlimited or block meal plans. Eligible students can register their hand on campus during business hours to take advantage of the biometric offering.

Read the full story at CR80 News.

Important Information about Centro Route Reductions

UPDATE November 1, 2021: Parking and Transportation Services has restored weekend late night service to the Warehouse Shuttle route. The route has now been fully restored following Centro’s service reductions in September.

UPDATE October 6, 2021: Parking and Transportation Services has restored weekday late night service to the Warehouse Shuttle route. More information here.

Dear Students, Faculty and Staff:

Last week, Centro, our campus transportation partner, announced route reductions [PDF] due to an ongoing shortage of drivers. These route reductions are effective beginning today, Monday, Sept. 13. Most notably, Centro will no longer provide service after 8 p.m. In response, Parking and Transportation Services has allocated additional resources to minimize the impact on our campus community.

Daytime Service (6 a.m.-8 p.m.)

·         Centro schedules for campus routes will not change during daytime hours. If you rely on Centro, you may notice increased delays during the busiest times of day, as Centro will not be able to add extra buses to these routes as they typically would to alleviate congestion.

·         Parking and Transportation Services will supplement any lost service from Centro with ’Cuse Trolleys during times of peak usage.

·         Please build in extra travel time when traveling to and from campus.

Evening and Late Night (8 p.m.-3 a.m.)

·         Centro will cease operating after 8 p.m.

·         Parking and Transportation Services will provide ’Cuse Trolleys, to cover the South Campus shuttle routes previously administered by Centro.

·         The shuttles will run as scheduled, approximately every 15 minutes from 7:30 p.m. until 3 a.m.

·         Some late-night shuttle services with low ridership will be temporarily suspended after 8 p.m. These include the Euclid Shuttle, the Warehouse Shuttle and the Late Night Campus Shuttle. Passengers needing transportation along these routes should contact the on-demand Parking and Transportation Services Safety Escort Shuttle, which will expand its hours to run from 8 p.m. to 6 a.m. The safety shuttle service can be requested by calling 315.443.RIDE (7433).

Event Transportation

·         Guests attending events on campus will not notice a change in service.

·         Any reduction in Centro service will be supplemented by Parking and Transportation Services vehicles or via another third-party service provider.

Other Centro Routes

·         Centro routes including Nob Hill, Westcott and the Destiny USA weekend shuttle will experience service reductions.

·         Please visit the Centro website for the most up-to-date schedules.

Access to Campus

·         All students with a valid permit may use any Orange lot after 4:30 p.m. and on weekends, except during stadium events.

·         These lots include Comstock Avenue Garage (when an attendant is present), College Place lot, Harrison lot, Henry lot, Irving Ave Hill lot, Ostrom lot, Raynor Ave lot, Standart West lot, University Ave North lot, University Ave South lot, Women’s Building North lot, Women’s Building South lot, Manley North and South lots (Manley Field House), South Campus Housing lots and the Skytop lot.

The University will update its campus shuttle website to reflect the new service schedules as quickly as possible. We appreciate your patience and understanding as we adjust to the Centro service reductions and work to do all we can to mitigate disruption to our community.

Sincerely,
Kris Klinger
Senior Associate Vice President for Auxiliary Services

Concessions Upgrades at the Stadium to Enhance the Game Day Experience for Fans

When the Carrier Dome opened back in 1980, the game day experience was different. Simple. Bare bones. You drove to the game, parked, watched the game, got back in your car, went home.

“In the 1970s and 80s, there was no thought put into the food experience, drinks or retail at sporting events,” says Michael Bekolay, founder and CEO of Venue Hospitality Solutions. “The architects back then didn’t focus on ‘dwell time,’ or the experience happening beyond the field of play. Food and drink options were simple and maybe you had a hot dog, a popcorn or a fountain soda.”

Read the full story at Syracuse University News.