Food Services

University to Debut New Meal Plan Options for All Students in Fall 2021

he Housing, Meal Plan and I.D. Card Services Office will introduce a block meal plan system, offer unlimited meal plans and combine campus funds into one account starting in the 2021-22 academic year.

The overhaul of the meal plan system was driven by student feedback, says Kris Klinger, associate vice president of Auxiliary Services, which includes the Housing, Meal Plan and I.D. Card (HMPID) Services Office. Students and their families often expressed confusion over the number of meal plan options, the weekly “reset” and the difference between the SUpercard FOOD and PLUS accounts, Klinger says. With the assistance of a nationally-recognized college meal plan consultant, HMPID conducted stakeholder meetings and student focus groups over the course of several months, which guided planning for the new system.

Read the full story at Syracuse University News.

Highlight the Heroes Part 3: Staff Members Display Ingenuity, Determination, Teamwork in Face of COVID-19 Pandemic

As the novel coronavirus took hold in the United States and locally nearly a year ago, many members of the campus community had to reimagine countless processes, solve new and challenging problems, work together in ways previously unheard of, and step up in ways large and small to continue protecting the health and well-being of those who call Syracuse home. Our series continues with the stories of people and teams that have risen to the task and shown what it means to be Orange.

This chapter of the series includes the incredible work of BFAS team members in Materials Distribution and Mail Services and Food Services.

Read the full story at Syracuse University News.

By the Numbers: The New Schine Dining Experience

The newly-renovated Schine Dining area has exceeded all expectations in its first 30 days of operation. Food Services staff has remained busy from the moment the building opens each day to well after it closes it each night. Led by Sue Bracy, Food Services director of retail and catering operations, 64 professional union staff and 140 student employees serve thousands of hungry customers each day, all while managing social distancing and public health guidelines around in-person seating and dining.

The success at Schine has been shared at every location. Both CoreLife and Halal Shack have reported that their locations at Schine are the busiest locations in their entire chains. In the beginning, CoreLife staff from its flagship location were on hand to assist because of the incredible volume – and they ended up staying for weeks to pitch in!

In the coming weeks and months, Food Services will look to expand its workforce at Schine, enabling its restaurants to extend their hours as new staff are hired and trained. But for now, the team will take a quick minute to breathe and celebrate the successes of their first month!

In its first month, Schine Dining:

  • Served 70,000 customers
  • Earned $630,000 in sales, compared to $274,000 in the same month in 2019
  • Dunkin’ served 8,748 breakfast sandwiches and 8,000 iced coffees (and counting!)
  • Chocolate Pizza Company sold 900 chocolate pretzel rods and 144 slices
  • Halal Shack’s cooks prepared 7,500 pounds of chicken
  • Panda Express distributed 12,400 fortune cookies
  • CoreLife Eatery serves over 500 bowls a day in seven and a half hours. That means their staff can prepare a bowl in less than one minute!
  • Food Services staff prepped 80 pounds of sweet potatoes each day for CoreLife
  • The staff needed to purchase 36 new stanchions for social distancing and line control
  • Four times a day, a truck full of dirty dishes is shipped from Schine to the commissary to be washed, as the dish room on-site is not large enough to keep up!

In year of COVID-19 challenges, SU employees have worked nonstop

Mark Tewksbury recalls seeing just four cars on his way to work at Syracuse University last March.

Tewksbury, who is the director of residence hall dining and Dome operations for Food Services, has been working to deliver meals to students in quarantine and those who had to stay on campus during breaks since the coronavirus pandemic hit. He was among the group of SU employees who continued working even after SU’s campus shut down last spring.

“When the pandemic began back in March, most people were afraid to leave their house,” Tewksbury said. “But our staff just stepped up. There were 600 students on campus who couldn’t get home, and nobody questioned.”

Read the full story at dailyorange.com.

Highlight the Heroes Part 1: Staff Members Display Ingenuity, Determination, Teamwork in Face of COVID-19 Pandemic

As the novel coronavirus took hold in the United States and locally nearly a year ago, many members of the campus community have had to reimagine countless processes, solve new and challenging problems, work together in ways previously unheard of and stepped up in ways large and small to continue protecting the health and well-being of those who call Syracuse home.

The first in a series, here are the stories of just a few people and teams that have risen to the task and shown what it means to be Orange. Do you know someone who has been a COVID Hero? Let us know and we may spotlight them in an upcoming story!

Read the full story at Syracuse University News.

Boost Your Immune System With These Expert Tips (and Recipes!)

A healthy immune system is important throughout the year, but even more so during cold and flu season and while we remain at-risk of contracting COVID-19. In honor of National Nutrition Month, celebrated in March, we tapped into campus experts in health and nutrition to gather tips for bolstering your immune system while we await warmer days ahead this sping.

Many of us intuitively reach for the orange juice or crave warm chicken soup when we feel a cold coming on. This could be because our body is craving certain nutrients that can help boost immunity.

According to Ruth Sullivan, assistant director of nutrition management in Food Services, there are several nutrients that play a role in good immune system health.

Read the full story at Syracuse University News.

A New Dining Experience for Students

In the lead-up to the renovation of the Hildegarde and J. Myer Schine Student Center, campus community members shared their hopes for what the space could become. The reimagined Schine dining experience was a frequent refrain: What would the new food court look like? What new dining options would be introduced?

Over the past year, staff from the Division of Business, Finance and Administrative Services—which includes the University Food Services team—sought a mix of local and national dining concepts to fulfill the desires of students and the broader campus community.

Read the full story at syracuse.edu.

Orange Community Comes Together for International Thanksgiving Dinner

Members of the Syracuse University community came together to share a meal—virtually—on Nov. 19, as the University held its 36th annual International Thanksgiving Dinner via Zoom.

The celebration was started at the University in the 1980s by the Rev. T.E. Koshy as a way to bring international students together and introduce them to the American Thanksgiving tradition. For many years, students, faculty, staff and alumni have come together in the Goldstein Auditorium in the Schine Student Center to enjoy a meal and learn more about one another.

Read the full story at Syracuse University News.

Food Services Ready to Handle New Challenges Brought by COVID-19

When the coronavirus pandemic caused the abrupt end of residential learning at the University in mid-March, the Food Services department kept working, and responded nimbly to the changes that swept across campus.

Hundreds of students were stranded in Central New York and remained in campus housing. As essential employees, Food Services staff members reported to campus each day to continue to operate dining centers, food courts and convenience stores to support students. They assisted other departments and took on tasks unrelated to food and dining in order to support their colleagues who were working from home.

With the initial challenge of the pandemic met, the Food Services staff have now turned their attention to the upcoming semester, as thousands of students return to campus.

Read the full story at Syracuse University News.

Hundreds of New Students Arrive Early as Part of University’s Safety Efforts

Several hundred new students were welcomed to Syracuse University on Sunday as part of the effort to bring students to campus safely during the COVID-19 pandemic.

Students coming from states listed in New York State’s travel advisory, with high infection rates of COVID-19, are required to self-quarantine for 14 days upon arriving in New York. The University offered first-year and transfer students from those states, who might not have other alternatives, to move-in early to meet those requirements.

Read the full story at Syracuse University News.